Senior Manager, Communications

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed acros...

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments ...

We are looking for a Senior Manager, Communications to join our team. This is a hybrid or remote role based in the U.S., reporting to the Director of AI, Product Communications on the Corporate Communications team. Sitting at the strategic intersection of rapid response, comms operations, and Partner communications,...

Monitor industry breaking news, emerging threats, and competitive developments in real time to rapidly develop and syndicate company perspective
Build and maintain a rapid-response playbook, executive quote bank, and streamlined approval workflows with SMEs, executives, and agency partners
Pitch reactive commentary, bylines, statements, and social content to key press covering breaking industry events
Build a Partner communications machine, partnering with Partner Marketing to highlight Zscaler’s partners, amplify strategic partnerships, highlight Zscaler’s partnerships with top technology companies, and scale the program globally
Track and analyze share of voice (SOV) against competitors and industry benchmarks using comms analytics tools
Own the cadence, content, and executive presentations for quarterly business reviews (QBRs), connecting Corporate Communications program effectiveness directly to pipeline and revenue impact

You operate with urgency. You move fast to monitor breaking news and get reactive commentary approved and delivered within hours.
You are data-driven. You use comms analytics, SOV tracking, and revenue attribution to measure Corporate Communications program effectiveness and inform decisions.
You act like an owner. You take full accountability for building rapid-response frameworks, driving comms operations, and optimizing processes.
You champion simplicity. You translate complex threat developments into clear, timely, and compelling company POVs for press and internal audiences.
You are resilient and adaptable. You maintain composure under pressure during breaking news events and exercise sound judgment on what is newsworthy.
Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
8+ years of experience in PR, communications, or comms operations, ideally in B2B tech or cybersecurity
Proven track record of developing, securing approval for, and pitching reactive content within hours of breaking news
Demonstrated experience using measurement platforms and comms analytics tools to evaluate media effectiveness
Experience building and scaling communications programs
Strong analytical skills with experience building business cases, tracking pipeline impact, and presenting QBRs to executive leadership
High-integrity judgment and strong multi-format writing skills across statements, bylines, and internal communications under high-pressure scenarios
Demonstrate a proven ability to leverage AI technologies and workflows to drive measurable operational efficiency
Experience leading partner communications between vendors
Previous experience working in fast-moving PR, communications, or newsroom environments
Direct experience in cybersecurity or another fast-moving, threat-driven industry
Familiarity with pipeline and revenue attribution models for marketing and corporate communications
Prior experience building, scaling, or modernizing a comms measurement program from scratch

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Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.