Relationship Manager, Sr MidMarket

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel...

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblaze...

5+ years in a quota-carrying role managing a large book of business (85+ accounts) focused on retention, renewals, and expansion.
3+ years selling SaaS solutions, ideally in complex, high-velocity environments.
Proven success navigating procurement processes and influencing enterprise-level decision-makers.
Experience selling AI-powered products, with deep knowledge of AI applications and the ability to translate technical capability into customer value.
A track record of consistent overachievement; exceeding quota, driving revenue growth and complex renewals.
Sharp communication skills; written and verbal, tailored to senior stakeholders and technical teams alike.
Strong commercial instincts paired with the ability to thrive in a fast-moving, evolving organization.
High intellectual curiosity and a growth mindset
A trusted advisor mentality; skilled at building long-term partnerships across multiple levels in complex organizations.
Demonstrated leadership, influencing not only within your team but across functions to drive alignment and results.

 
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Greater Chicago Area is $226,000 to $251,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The