Global Visa Coordinator (6 months contract)

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experi...

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Coordinate business-travel arrangements for Agoda employees worldwide, working with internal stakeholders and external vendors to ensure requests are processed on time and tracked effectively 
Monitor case progress and provide timely, professional support to employees and stakeholders when questions or issues arise 
Execute assigned tasks accurately and on time, ensuring compliance with established processes and checklist requirements 
Manage travel-related invoices and supporting documentation, ensuring information is accurate, complete, and processed in a timely manner 
Maintain organized and consistent case records throughout the case lifecycle, including after cases are completed or closed 
Provide accurate information on visa processes, document requirements, and expected timelines under guidance 
Identify and resolve basic operational issues using logical thinking, escalating more complex matters with clear and relevant details 
Support updates to process documentation and contribute to administrative and operational improvements 
Collaborate effectively with team members and stakeholders across different locations to ensure smooth case handling 

As part of a dynamic and globally connected People team, the successful candidate will have the opportunity to build expertise in business-travel operations, strengthen problem-solving and stakeholder-management skills, and contribute to a seamless travel experience for Agoda employees worldwide. 

Bachelor’s degree or equivalent qualification; fresh graduates are welcome to apply 
Good command of English and Thai, both written and spoken 
Strong coordination and communication skills when working with employees, stakeholders, and external vendors 
Organized and reliable, with the ability to manage multiple cases and meet deadlines 
Detail-oriented, with high accuracy when handling travel requests, invoices, documentation, and records 
A fast learner who is comfortable following established processes, checklists, and guidelines 
A clear communicator who understands their responsibilities and demonstrates a strong sense of urgency and adaptability when handling time-sensitive work 

 
 
 
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