Solutions Consultant, Payroll

At Xero, our purpose is to make running a business beautiful by empowering small businesses and their advisors with cloud technology. As a Solutions Consultant for Payroll, you will combine consultative guidance with relationship building to champion the adoption of Xero and Xero Payroll across accounting and bookke...

Your impact will be felt directly across the small business community as you guide partners through both pre- and post-sales journeys. By delivering practical demonstrations and facilitating smooth migrations onto our platform, you will help firms unlock new efficiencies, expand their service offerings, and build co...

You will join a dedicated group of partner consultants and sales specialists who support accounting practices across the region. Together, the team oversees the enablement, adoption, and ongoing success of Xero's platform, with a focused commitment to payroll and practice workflow solutions. We work closely in an op...

You will join a dedicated group of partner consultants and sales specialists who support accounting practices across the region. Together, the team oversees the enablement, adoption, and ongoing success of Xero's platform, with a focused commitment to payroll and practice workflow solutions. We work closely in an open, collaborative environment, teaming up on partner discovery, sharing technical insights, and aligning our efforts to deliver meaningful outcomes for our community.
Leveraging a modern tech stack that centres on Xero Payroll, the wider Xero platform, and integrated ecosystem tools including Melio and Syft, alongside Salesforce CRM[cite: 1, 5].
Guiding accounting practices through detailed payroll data conversions and project planning to ensure smooth transitions from legacy systems.
Partnering with sales colleagues to deliver tailored product demonstrations and discovery sessions that showcase the value of cloud payroll to prospective practices.
Developing a comprehensive library of partner enablement resources, practical guides, and FAQ videos to support scalable adoption in future rollouts.
Xero offers a flexible hybrid work model that balances the convenience of working from home with regular in-person collaboration on designated boost days in the office. This role also embraces travel, with approximately 25% of your time spent out in the field connecting with accounting partners at roadshows, conferences, and on-site workshops, alongside around 10% domestic travel for internal community events and team development.

You bring practical knowledge of payroll operations, cloud accounting software, and the everyday workflows of an accounting practice.
You have experience in B2B SaaS customer success, account management, or consultative sales, with a track record of supporting client retention and growth.
Your presentation and communication skills allow you to convey complex technical information clearly and build rapport with diverse stakeholders.
You are skilled at active listening, project planning, and guiding partners through change with empathy and patience.
You hold an accounting background or CPA certification (or equivalent practical experience), coupled with an enthusiasm for continuous learning and technological change.