Sales System Support

Our people are our greatest asset, and we are dedicated to fostering a positive culture where people are at the heart of everything we do. We believe in the power of collaboration and the importance of each team member in shaping our shared success. Our culture thrives on diversity, innovation, empowerment and progr...

As a Sales Systems Support, you will be responsible primarily for a high volume of transactional updates to master data within multiple business applications, as requested by other departments. Providing Helpdesk support to internal business stakeholders, this is a hands-on role with a blend of application support r...

 
Whilst there’s no typical day in the dynamic world of media, you can expect your role to involve the following:
Responsible for reviewing and processing sales contract changes within the main business application.
Responsible for inputting, updating, and maintaining data, ensuring accuracy between systems.
Ensure changes made adhere to the business rules.
Primary contact/helpdesk to respond to business user queries on the system and processes.
Be a “Super-user” of the business system with a strong understanding of operations, procedures, and policies.
Work with business units to assist in the resolution of support requests.
Involved with system testing of new functionality, bug fixes and regression testing.

 

Ideally, you’ll have a strong attention to detail and communication skills. In addition to:
Excellent verbal and written communication skills
Understanding of data Integrity, analysis and data processing
Intermediate Excel capabilities
Demonstrated experience in application support, transactional processing
Working with service desk applications and service management environments
Previous experience in Out of Home Media Industry