About the Job
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with...
Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basica...
Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.
Key Responsibilities
Manage a team of five Executive Assistants, providing ongoing coaching, feedback, and development through regular 1:1s.
Build and improve team processes, including shared playbooks, escalation paths, and standards for calendar management, travel, meeting prep, and confidentiality.
Build and launch our EA career ladder, including how EA level maps to executive scope, and coach each EA on a path to the next level.
Build an AI-native EA team by setting the standard for how the team uses AI: which tools, for what work, and where human judgment is required.
Define how coverage works for PTO and peak periods, and how internal requests are triaged and assigned. Set decision rights so EAs act independently on routine calls and escalate by exception.
Manage hiring, onboarding, and performance for the team across multiple time zones.
Own the playbook for offsites and events. Keep travel, agenda, budget, and vendor management consistent across the team, while personally planning for your own executives. Travel: 10-20%, including in-person team and leadership gatherings.
Own and drive company-wide processes/platforms, including travel booking platform Navan.
Partner closely with the executives you support to align their time, focus, and energy with top priorities.
Act as a trusted thought partner: offer insight and feedback, help shape plans, synthesize stakeholder input, and connect work to broader organizational goals.
Prepare your executives for meetings with materials, context, and agendas, and track follow-ups, nudging stakeholders as needed to keep things moving.
Build trust-based relationships with internal and external stakeholders, and help shape the leadership rituals and ways of working that keep the executive team connected.
Coordinate international and domestic travel and manage expenses.
Handle sensitive information with professionalism, discretion, and sound judgment.
Required Skills & Abilities
8+ years as an Executive Assistant supporting a CEO and/or multiple C-suite executives
3+ years of people management experience leading Executive Assistants or a similar team
Track record of building or improving team processes (playbooks, workflows, standards) that raised quality and consistency
Experience managing EAs across multiple time zones
Experience working for a technology company
Demonstrated judgment and discretion, including handling confidential and sensitive information with integrity
Experience with use of AI tools in your own work, with a clear point of view on where AI output can and can’t be trusted for confidential and executive-facing material
Strong preferences:
Experience scheduling across domestic and international time zones
Expert in Google Suite, Slack, Navan, and Claude. Quick to learn new tools, including AI and other key tools as identified
Experience working for a publicly traded company
