Program Manager, Commercial Solutions

Global Business Services’ (GBS) Commercial Solutions team ensures operational and programmatic excellence across deal cycles, increases revenue through the development of transformative commercial constructs, and drives closure of Stripe’s sold portfolio. The team's reach is widespread across Stripe, not exclusive t...

Stripe’s Global Business Services’ Commercial Solutions team is looking for a Commercial Solutions Program Manager to own the end-to-end programmatic development of commercial and GBS launch readiness programs that drive revenue for Stripe. Programs have a large scope and/or impact in nature, including owning the de...

You will be responsible for the end-to-end management of commercial and/or GBS launch readiness programs, driving cross-organizational alignment through the delivery of related outputs. This role requires a background in program management and commercial program experience, change management, a strong understanding ...

The candidate will have experience in program ownership and management, custom pricing strategies, and a background in supporting selling motions. The candidate will have strong communication skills and executive presence to effectively communicate with Stripes from sellers and Deal Strategies through to senior leadership. You will love this job if you are a natural relationship and mechanism builder.
Independently lead large scale, cross-functional commercial or GBS launch readiness programs that have Stripe-wide impact, often first-of-their-kind programs and initiatives
Manage and lead a highly complex program/s which require considerable resources and high levels of complex functional and technical integration and knowledge
Support the commercial program deal motion, partnering with Deal Pricing and/or Deal Strategy Strategists, sellers, and internal stakeholders to create custom commercial approaches  
Work cross-functionally with sales teams, sales leaders, services/support teams, product teams, and cross-functional teams to develop, launch, and scale the commercial program (continuously evolving the ways Stripe goes to market) to support commercialization efforts
Identify, surface, and action systemic, broad issues and gaps, proposing holistic solutions to address root causes
Navigate, and propose creative solutions, through complex programmatic problems at scale across Go-To-Market and Stripe 
Partner with cross-functional teams such as Legal, Finance, Accounting, Service Teams, Product Teams, etc to resolve and remove internal blockers
Act as liaison within Sales, Deal Pricing and Deal Strategy Strategists, and other stakeholders for custom elements
Facilitate meetings, working sessions, and exercises that assist the leadership team in optimizing effectiveness amongst themselves and across the organization in general
Advocate on behalf of a position and quickly gain cross-functional alignment on the position
Quickly build credibility and trust with internal stakeholders
Lead projects to solve existing commercialization issues

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
BA/BS degree in Business, Technology, Finance, or Economics
10+ years of experience in program management/commercial strategy/economics/deal management/pricing with experience owning program strategy or business operations
5+ years of direct commercial pricing model program management skills/knowledge/experience/deal management, and/or oversight
Experience driving cross-team mechanism development end to end (ideation, planning, execution, launch, post-launch support)
Experience working in ambiguous, quickly scaling environments, comfortable with high-agency
Experience engaging with senior executives on high priority initiatives, as well as the ability to work effectively across internal and external organizations
Be able to articulate and understand business strategy at the C-Suite level to gain credibility and advise organizations on how best to achieve their business goals through the use of commercial programs
Strong written and verbal communication, presentation, negotiation, and project management skills
Establish credibility and maintain working relationships with internal stakeholders involved with commercial constructs (Legal, Finance, Accounting, etc.)
Experience presenting data and metrics to senior leadership to report on metrics 
Strong ability to advocate for a position even in the face of pushback
Direct commercial construct launch oversight and experience
Payments industry experience
MBA degree in Business, Technology, Finance, or Economics
Possess PgMP or PMP certification