Sr. Technical Project Manager, Axon 911

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and ...

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most.

Lead end-to-end deployment of cloud-based platforms, including system configuration, testing, and go-live support
Collaborate with customers, partners, and internal teams to implement scalable, secure, and resilient IT solutions tailored for public safety
Create/manage project and technical implementation plans (e.g., infrastructure readiness, data flows, failover testing)
Coordinate with DevOps, R&D, and Solution Architects to align product capabilities with deployment requirements
Manage expectations across stakeholders, resolve issues proactively, and ensure milestone delivery
Facilitate system handovers to customer IT teams and lead onboarding/training where required
Identify post-deployment support needs and optimization opportunities for add-on services

PMP or CAPM certified
Have 5+ years of experience managing global technical projects, preferably within a B2B SaaS, IT, or cloud services company
Are experienced in leading cross-functional teams through cloud or hybrid infrastructure implementations
Possess strong knowledge of IT infrastructure, networking concepts, and cloud deployment models (AWS, Azure, etc.)
Have a proven ability to translate customer needs into actionable technical plans
Thrive in a dynamic, fast-paced startup culture and are confident interfacing with both technical and executive stakeholders
Are open to domestic travel to support project execution and client success (up to 20% or more)
Experience with ESInet and NG911 i3-compliant technologies
Familiarity with systems used by PSAPs or other emergency services
Hands-on experience managing projects involving cloud-native architectures or real-time communication platforms
Demonstrated ability using AI tools, cross-platform integrations, and innovative tools