Data Center Network Operations Engineer

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Intern...

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution ...

Hiring Locations: Atlanta, GA, Austin, US, Denver, CO, New York, NY, San Francisco, CA, Seattle, WA, Washington DC, US

Collaborating with internal teams (Infrastructure, Network Engineering and SRE). Create documentation and manage remote contractors to complete datacenter tasks, working with hardware manufacturers, datacenter and network providers, logistics partners and other service providers in support of our 330+ cities and 125+ countries
Maintain Data Center environment operational availability
Leverage AI tools to automate repetitive operational tasks, accelerate documentation, and speed up troubleshooting and root-cause analysis
Creating and maintaining documentation, plans, SOP’s, MOP’s etc.
Support and configure network infrastructure where required
Providing feedback to internal teams to support internal tools and external vendor partnerships
Aggressively seek opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability to deploy and maintain our global infrastructure
Assist with the definition, documentation and implementation of consistent processes across all region
Limited travel

You will thrive in a hypergrowth engineering environment and be self driven with a keen attention to detail. You will come with a deep technical understanding of Data Center colocation environments, network architecture and server technologies. You will be used to working through partners to support infrastructure delivery to a number of remote locations. You will have had experience managing operational environments, and used to developing new approaches to improve delivery efficiency or operational stability. 
Experience with Juniper, Cisco and DWDM network equipment
Minimum of 4 years experience of Linux systems administration
Experience managing and instructing remote contractors 
Familiarity with work required to stand up infrastructure in remote colocation facilities 
Experience running and improving operational processes, including automation tooling, in a rapidly changing environment
Familiarity with day-to-day tasks and projects common to Data Center Operations (deployment, migration, decommissioning etc.)
Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA
Participate in a shared on-call rotation to maintain 24×7 operational availability of the global network.
Bachelor’s degree; technical background in engineering, computer science, or MIS
Direct experience executing on complex data center/infrastructure projects
Previous experience installing / maintaining data center (and other IT) infrastructure and DCIM tools
Experience running and improving operational processes in a rapidly changing environment
Strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills
Must be proactive with proven ability to learn fast and execute on multiple tasks simultaneously
Ability to manage Microsoft Excel and Google Sheets
Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA
Must be a team player
Multi-lingual; experience working with infrastructure in multiple countries
Comfortable with remote “lights-out” and out-of-band access to data center resources
Linux certifications (RHCSA etc.)
Network certifications (CCNA, JNCIA or higher)
Configuration management systems such as Saltstack, Chef, Puppet or Ansible
Scripting or software development experience in Bash, Python or Go-lang
Familiarity with load balancing and reverse proxies such as Nginx, Varnish, HAProxy, Apache
Experience in working within a large scale SaaS vendor