Field Service Engineer, Medium Voltage II, Western

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As the U.S. subsidiary of SMA Solar Technology AG, we have been at the forefront of solar inverter technology since 1981, developing solutions that make photovoltaic power plants simpler, more reliable, safer, and more cost effective. Headquartered in Rocklin, California, SMA America has spent more than two decades ...

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Attends daily job site safety briefings, proactively identifying, eliminating, and mitigating hazards.
Assists crews in the testing, inspection, and maintenance of high, medium, and low voltage electrical equipment.
Installs, tests, and maintains electrical apparatus, including SF6, vacuum, and low voltage circuit breakers, transformers, grounding systems, battery systems, and switchgear.
Performs troubleshooting of electrical and control systems, assists in determining root cause, and implements corrective actions.
Analyzes test results using an understanding of electrical theory to validate system performance and identify deficiencies.
Consults schematics, wiring diagrams, manuals, and engineering resources to optimize equipment functionality and resolve issues.
Performs repair, replacement, and maintenance activities to ensure reliable restoration of equipment and systems.
Conducts DGA sampling and applies the results of DGA reports to determine the correct course of action.
Repairs external leaks and performs cold weld patches on Medium Voltage transformers.
Manages project documentation, including test reports, discrepancy lists, and closure packages.
Supports project planning, resource coordination, and work sequencing to optimize field efficiency.
Serves as a field point of contact for customers, providing updates, addressing concerns, and ensuring expectations are met.
Collaborates cross functionally with the Global Service Organization, Quality, and suppliers to provide customers with Root Cause Analysis of failures, and keeps customers informed of RCA status.
Maintains professional relationships with clients, contractors, and internal teams.
Other duties may be assigned or required.

A bachelor’s or associate degree in electrical or electronic technology, or equivalent experience.
3 to 5 years of relevant industry experience.
Ability to analyze and solve problems effectively.
Ability to work nonstandard business hours occasionally to support service customer contracts, including weekend or night work when customer requirements at the site call for it.
A valid driver’s license and a driving record that meets SMA insurance requirements, since a company vehicle is assigned to this role.
Proficiency with Microsoft Office Suite, including Word, PowerPoint, and Excel.
Experience installing, testing, and maintaining circuit breakers, transformers, grounding systems, battery systems, and switchgear.
Familiarity with high voltage test equipment and the ability to interpret its results.
Certifications through the AVO Training Institute or another accredited institution or trade school, either already obtained or completed upon hire with SMA sponsorship:
Medium Voltage Transformer Levels I and II
Switch Gear and Circuit Breaker Maintenance with grounding and bonding
Electrical Safety for Utilities
Substation Maintenance I and II
Experience with pad mounted transformers, Medium Voltage terminations, and operation of switchgear.
Industry certification programs, such as AVO, oil analysis, or manufacturer programs.
Knowledge of solar or alternative energy markets.
Knowledge of the National Electric Code.
Extent of responsibility: Regional.
Travel: Approximately 80% travel, primarily to customer sites across the Western region, with occasional travel elsewhere in the United States and internationally.
Standard rotation: Approximately two weeks on site at a time, with weekends home possible when site conditions allow.
First year onboarding: Travel is heavier during the first year, including 2 to 3 weeks of mandatory inverter training at SMA America headquarters in Rocklin, CA, and extended on the job field training at project sites alongside experienced team members, which may require two weeks or more away from home at a time.
Schedule changes: Travel schedules may shift based on customer needs, site conditions, and project timelines.
While at site, the employee is required to stand, walk, talk, hear, and observe surroundings.
The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.
The employee must routinely lift up to 50 pounds.
The work environment is constrained to a field service environment, with occasional functions in a corporate office.
The employee is occasionally exposed to electrical hazards and to weather of extreme temperatures.
The noise level in the work environment is usually moderate.