Field Service Engineer, Midwest (Minneapolis, MN)

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As the U.S. subsidiary of SMA Solar Technology AG, we have been at the forefront of solar inverter technology since 1981, developing solutions that make photovoltaic power plants simpler, more reliable, safer, and more cost effective. Headquartered in Rocklin, California, SMA America has spent more than two decades ...

Innovation is only part of the story. We invest in our people, create room to grow, challenge conventional thinking, and protect a culture where teammates genuinely care about each other and the work. We hire capable people and give them the space to do the job, with clear expectations, open door leadership, and rea...

Assists with commissioning, troubleshoots, repairs and analyzes SMA America’s utility inverters in the field, by email, telephone and site visits.
Works regularly with high voltage DC electricity, three phase power, and the relevant software and firmware of the inverters.
Assists with, performs and maintains maintenance activities in accordance with the SMA product maintenance manual on assigned sites, consistent with SMA customer contractual obligations.
Develops a detailed knowledge of SMA’s utility inverter products, associated SMA accessories, and third party accessories sold by SMA for use with the inverters.
Maintains an accurate inventory count of spare parts provided by SMA.
Maintains a high level of customer satisfaction while striving to lower the costs of field service.
Other duties as may be required or assigned.

Current residence in the Minneapolis and Saint Paul metropolitan area.
At least 3 years of experience in electrical, electronic and/or network communications.
A bachelor’s degree in a technical field, or equivalent hands on electrical experience in renewables, wind, battery storage, utility, industrial or military settings.
Ability to work nonstandard business hours and a nonstandard schedule as needed to support service customer contracts.
Ability to meet the travel requirements of the role.
Prior experience in the renewable energy industry.
Experience with inverters, VFDs, battery storage systems, PLCs or SCADA.
Knowledge of solar and alternative energy markets.
Knowledge of the National Electric Code.
Ability to analyze and solve problems effectively.
While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look, smell and see. The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat and kneel, and must routinely lift up to 50 pounds. The work environment is constrained to a field service environment, with occasional functions in a corporate office. While performing the duties of this position, the employee is occasionally exposed to electrical hazards and to weather of extreme temperatures. The noise level in the work environment is usually moderate.
Extent of responsibility: Regional.