Diligence Program Lead

At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.

As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for...

We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that s...

Bachelor’s degree or equivalent practical experience
5 years of experience in financial services compliance, risk, audit, or third-party due diligence
2 years of experience responding to due diligence questionnaires, regulatory examinations, or audit requests from banks, credit unions, or other regulated institutions
Experience owning a recurring operational or reporting process end to end, including its documentation
Experience administering a document management system, virtual data room, or other controlled-access content repository 
Knowledge of consumer lending products and the policies that govern them, including personal loans, auto, and home equity
Knowledge of model risk management practices and how model documentation is shared with third parties
Knowledge of third-party risk management expectations at banks and credit unions
Skilled in using generative AI tools to draft, verify, and maintain large volumes of written documentation
Ability to build process automation in spreadsheet or workflow tools and hand it off to others to run
Ability to influence across compliance, legal, product, and commercial teams without direct authority