Senior Technical Program Manager

At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.

As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for...

We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that s...

Professional experience in a Technical Program Management role, including ownership of complex, cross-functional software initiatives.
Experience translating ambiguous, multi-stakeholder problems into executable plans with milestones, dependencies, risks, and clear ownership.
Experience working in a TPM or similar role directly with product managers and engineering managers and their teams with a clear understanding of ownership, roles, and responsibilities.
Technical fluency in software architecture, data models, third party vendor integrations, and data pipelines, with the ability to evaluate trade-offs among technical approaches.
Experience delivering initiatives across Product and Engineering while connecting program execution to measurable business or customer outcomes.
Experience working in a complex industry, a multi-sided marketplace, or B2B2C environment with competing stakeholders and priorities such as speed, quality, reliability, and scale.
Experience partnering with teams in financial services, auto retail, servicing, fraud, analytics, Machine Learning, or other operationally complex domains.
Experience establishing and scaling practical program-management processes in an environment where ownership and ways of working are still evolving.
Experience in a growth-stage technology company or other environment where teams must move quickly while managing execution risk.