About the Job
Join ShopMy - Powering the Future of Digital Marketing
ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic r...
ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.
Key Responsibilities
We are seeking a Client Strategy Associate to join our Brand Success team, where you will help manage and optimize our portfolio of brands on the platform. The retention of our brands is at the forefront of ShopMy’s focus, and will play a crucial role in our growth, scale and success. As a Client Strategy Associate, you’ll work closely alongside Client Strategy Managers as a key contributor to brand account health — executing on deliverables, building relationships, and helping drive retention and success for our brand partners.
Partner with Client Strategy Managers on day-to-day brand account management, taking ownership of execution, follow-through, and proactive communication with brand partners.
Meet directly with brand partners, identify and own action items to support brand strategy, and implement in partnership with Client Strategy Managers.
Maintain accurate and up-to-date account data and documentation.
Support strategic projects across the organization and maintain project timelines.
Collaborate with other Associates to share best practices and drive efficiency.
Working directly with innovative brands and helping them succeed.
Fast-paced, collaborative environments where no two days look the same.
Supporting a team that’s scaling a best-in-class client experience.
Being part of the evolving creator economy and building something category-defining.
Required Skills & Abilities
Bachelor’s Degree.
1–3 years in account management, project management, or other client-facing roles.
Prior experience in a client-facing or account support role preferred.
Proficiency in Google Suite and Zoom.
Highly organized with strong attention to detail.
Excellent written and verbal communication skills.
Adaptability to evolving brand needs and priorities.
Team player who’s ready to step in wherever needed.
Comfort working with performance data to track trends and communicate insights to brand partners.
Familiarity with creator economy, influencer, or affiliate marketing a strong plus.
Identify and implement AI-driven workflows that improve how you work, and contribute to how AI is adopted across the Client Strategy team.
Remote startup experience.
Ability to execute under tight deadlines and urgent requests.
Familiarity with Salesforce.
In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.
New York Pay Range
$70,000—$85,000 USD
The provided salary range is base salary, exclusive of bonus potential or commission, and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!
Benefits & Perks
ShopMy invests in more than compensation. We support your health, your growth, and your life outside of work.
Equity in ShopMy - Every employee is an owner; all roles receive equity
Monetize Your Influence - Every employee builds and grows their own ShopMy page
401(k) with Company Match - 3% employer contribution, fully vested
Healthcare Coverage - Medical, dental & vision benefits, including a 100% employer-paid medical option and dependent coverage
Mental Health Support and More - We offer employees and their dependents virtual mental health support, urgent care, and primary care visits at no cost
Flexible PTO - Take the time you need, including your birthday off
13 Company Holidays
14 Weeks of Paid Parental Leave
Remote-First Culture with an NYC HQ - Some teams may have different location requirements
Workplace & Wellness Stipends - Support for wellness, home office needs, and a Wellhub membership
Disability & Life Insurance - 100% employer-paid
Health Care FSA/HSA
Annual Company Offsite
Quarterly Team Co-Locations
ShopMy participates in E-Verify and will provide the federal government with your Form I-9 information to confirm work authorization upon hire.
