Territory Manager, SUD (TX, San Antonio)

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen...

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’...

As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

Develop and execute a territory-level go-to-market strategy focused on growing our SUD program
Build deep, trust-based relationships with higher and lower level of care SUD referral partners
Conduct in-field outreach 4-5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services
Identify barriers to treatment and collaborate with referral sources to improve access to care for individuals in need
Collect and synthesize partner feedback to refine messaging, positioning, and execution.
Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
Partner with internal teams to create tailored engagement strategies that resonate with SUD care providers and support long-term collaboration
Represent Charlie Health in both community settings as well as  industry events, conferences, and educational sessions to promote awareness of our SUD program
Gather and synthesize feedback from partners and stakeholders to refine marketing, operational, and product strategies
Work cross-functionally with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel

Must be based in San Antonio, TX
Willingness to travel extensively around San Antonio, TX
4+ years of proven sales or business development experience
Experience in healthcare or behavioral health outreach preferred
Familiarity with the SUD treatment ecosystem and community ties preferred
Demonstrated ability to build relationships, educate stakeholders, and foster collaboration
Exceptional interpersonal, communication, and organizational skills
Strong project management skills, with a knack for managing details in a dynamic environment
Experience with Microsoft Office, Teams, and Salesforce is a plus