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Senior Forward Deployed Engineer

Veeam Software
Melbourne, AU Full Time Negotiable 1 day ago

About the Job

As a Senior Forward Deployed Engineer, you will be the technical owner for some of the most complex and strategic customer accounts. You will lead the technical approach, make clear decisions in ambiguous situations, and help customers get real value from the platform in complex enterprise environments.

You will work across deployment, integration, automation, and solution design. You will also handle deep technical escalations and build reusable patterns, tools, and playbooks that help the wider Forward Deployed Engineering team move faster and deliver more consistently.

This is a hands-on senior engineering role. You will work directly with customer executives, security and privacy leaders, business stakeholders, and technical teams. You will turn complex data, security, privacy, and AI needs into practical solutions that can scale.

Key Responsibilities

Own technical delivery for the most complex customer accounts, from deployment through scaled, everyday use 
Lead deployments across hybrid environments, including cloud, on-premises, Kubernetes, containers, Linux, and related infrastructure 
Define solution architecture for customers with complex data estates, security needs, and business requirements 
Adapt platform behavior when standard configuration does not fully match the customer’s data, workflows, or risk model 
Build and operate integrations across customer systems, including identity, SIEM, ITSM, data platforms, APIs, and downstream tools 
Diagnose and resolve deep technical issues across data, deployment, infrastructure, and integration layers 
Build reusable agents, automations, tools, and playbooks that help the broader FDE team deliver faster and with higher quality 
Turn manual customer outcomes into repeatable workflows for remediation, alerting, reporting, and operational follow-up 
Lead architecture and design sessions with customer executives, security and privacy leaders, business teams, and engineers 
Mentor other FDEs by reviewing solutions, sharing patterns, and helping unblock complex technical work 
Partner with Sales Engineering, Product, and Engineering on strategic POCs, customer escalations, and product feedback from the field 

 

Required Skills & Abilities

8–12+ years of experience in deeply technical, customer-facing roles, such as forward-deployed engineering, solutions engineering, platform engineering, or technical consulting 
Strong software engineering skills in at least one language, such as Python, Go, or TypeScript, with the ability to read unfamiliar code and understand complex systems quickly 
Hands-on experience with Kubernetes, containers, Linux, and cloud platforms such as AWS, Azure, or Google Cloud 
Experience deploying and operating solutions across complex cloud, hybrid, and on-premises enterprise environments 
Strong understanding of APIs, system integration, SQL/NoSQL data stores, and structured or unstructured data 
Experience building practical technical solutions, such as data pipelines, custom classifiers, integrations, automations, agents, or internal tools 
Strong fluency with AI-native developer tools, agents, and automation, including creating reusable workflows that help others move faster 
Strong customer presence, with the ability to build trust with executives, business leaders, and engineering teams 
Working knowledge of data security, privacy, and regulatory topics across industries and geographies 
High ownership, strong critical thinking, and the ability to bring structure to complex problems without a clear playbook 

 
Experience with DSPM, CSPM, DLP, data governance, privacy platforms, or related security domains 
Experience building or heavily using AI agents, agentic coding assistants, MCP, or RAG systems 
Familiarity with regulatory frameworks such as GDPR, SOC 2, or ISO 27001, especially across multiple geographies 
Experience with enterprise data platforms such as Snowflake, Databricks, or BigQuery 
Knowledge of access control, encryption, masking, or other data protection controls in enterprise data systems 
Experience mentoring senior technical contributors or setting delivery standards in fast-paced, distributed teams 

 
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Qualifications

Experience: 12 years experience

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