Senior Platform Engineer

We are looking for a Senior Platform Engineer to join the Workload team within the Veeam R&D Department. You will own critical observability infrastructure, drive incident response maturity, and help scale proactive support capabilities as operational accountability.

Design, build, and maintain observability pipelines using the Elastic Stack (Elasticsearch, Kibana, Fleet) across Azure and AWS workloads

Develop and own SLO/SLI dashboards and error budget reporting for BaaS platform services

We are looking for a Senior Platform Engineer to join the Workload team within the Veeam R&D Department. You will own critical observability infrastructure, drive incident response maturity, and help scale proactive support capabilities as operational accountability. 
Respond to and lead incident response for distributed, multi-tenant cloud workloads; own runbook creation, maintenance, and continuous improvement
Build and refine proactive support tooling, including pattern analysis, tenant correlation dashboards, and baseline deviation alerting, to reduce reactive support burden 
Manage and maintain Elastic Fleet agent policies, enrollment health, and log streaming pipelines across Azure and AWS worker fleets 
Partner with SRE, R&D, and Proactive Support teams to close observability gaps, including tenant identification workflows and admin portal integrations 
⁠Elastic Stack — Elasticsearch, Kibana, Elastic Fleet, KQL, Query DSL
Azure Kubernetes Service (AKS), Azure Container Apps, VMs
Azure Security — Entra ID, Managed Identities (user/system assigned), App Registrations, Key Vault
Infrastructure as Code — Azure Bicep, Terraform, or Pulumi
CI/CD — Azure DevOps, GitHub Actions
ITSM tooling — ServiceNow, Salesforce, Jira, Incident.io (for tenant and incident workflows) 

8+ years of experience in cloud platform engineering, SRE, or infrastructure roles supporting commercial SaaS products
Deep hands-on experience with Elastic Stack: Building dashboards, writing KQL/Query DSL, managing Fleet
Proven experience operating and troubleshooting distributed, multi-tenant workloads on Azure and/or AWS
Strong understanding of Azure cloud services: AKS, Entra ID, Key Vault, Service Bus, Cosmos DB, Private Endpoints, etc.
Experience with incident response in production cloud environments, including runbook development and post-incident review
Experience with IaC tools (Azure Bicep, Terraform) and CI/CD pipelines (Azure DevOps, GitHub Actions) 
Strong scripting skills in Bash, Python, or PowerShell
Ability to work cross-functionally with SRE, product, and customer-facing support teams 
Familiarity with Veeam Data Platform products 
18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Private medical coverage for you and up to four dependents
Life, accident, and disability insurance with enhanced coverage
Annual flexible wellbeing allowance for physical and mental wellness
Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
Meal, fuel, and transportation benefits based on work arrangement
Daycare reimbursement and safe cab facility for eligible employees
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently present outside of India, Veeam reserves the right to refuse to consider the application for a job.
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