Accounts Receivable Associate

At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed...

Conduct all aspects of insurance follow-up and collections, including account resolution, payer communications, and utilization of payer portals and systems to ensure accounts are progressing appropriately

Work assigned accounts to resolution, including basic denials and appeals 

Conduct all aspects of insurance follow-up and collections, including account resolution, payer communications, and utilization of payer portals and systems to ensure accounts are progressing appropriately 
Manage a portfolio of accounts under guidance 
Ensure compliance with payer regulations, company policies, and applicable healthcare laws 
Partner cross-functionally with internal teams and external stakeholders to optimize revenue cycle performance 
Follow departmental best practices and processes  
Identify and document denial reasons  
Maintain accurate and detailed account notes  
Meet daily productivity and quality expectations  
Escalate complex or unresolved issues to Senior Associates or Team Leads  

 
Maintain or exceed A/R resolution targets (e.g., accounts worked and resolved within established timelines). 
Meet or exceed productivity benchmarks (e.g., accounts worked per day/week based on complexity). 
Demonstrate quality and accuracy standards, minimizing rework and errors in account handling. 

 

High School Diploma or equivalent required; Associate’s or Bachelor’s degree preferred 
0-2 years of experience in physician collections, A/R follow-up, and denial management 
Proficiency in Microsoft Office applications (Excel, Word, Outlook); experience with reporting and data analysis tools preferred 
Proven ability to multi-task, prioritize workload, and meet deadlines in a fast-paced environment 
Strong communication and interpersonal skills 

 
In-depth knowledge of HIPAA regulations and healthcare privacy laws; maintains strict compliance at all times. 
Exceptional attention to detail and organizational skills. 
Ability to work independently while contributing to a team-oriented environment 
Demonstrated problem-solving skills with a proactive and solution-driven approach 
Pay Range
$50,000—$65,000 USD
 
Benefits
Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.