Senior Jira Administrator

The company is founder led, profitable and growing.

We are hiring a Jira Administrator to manage the Atlassian Jira Cloud at Canonical, including the administration, configuration, automation, and integration responsibilities. We expect the highest engineering quality, rigorous documentation practices, and effective stakeholder management abilities. Our goal is to en...

The role is in the Commercial Systems team that integrates business systems used at Canonical to ensure reliable data flows at the right time to the right place, and to automate business processes across the company. We own a wide range of systems including popular SaaS solutions, such as Jira, Salesforce, NetSuite,...

Manage Atlassian Jira Cloud at Canonical
Design, document, and implement processes and automation in Jira
Design, document, and implement integrations between Jira and the data warehouse
Create analytical dashboards to enable stakeholders make data-driven decisions
Create learning resources that scale
Work with engineering, operations, and support teams at a global scale
Take ownership of critical escalations and resolve them in a timely manner

Exceptional academic track record from both high school and university
Experience with Atlassian Jira and its ecosystem as an administrator
Understanding of common Jira usage patterns for various technical and non-technical departments
Experience as a software developer in Python
Professional written and spoken English
Excellent interpersonal skills, curiosity, flexibility, and accountability
Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment
Ability to travel internationally twice a year, for company events up to two weeks long
A perspective on process architecture
Experience with complex cross-project automation