Senior Director of Managed Services, Network and Security (Remote)

You are a Senior Network and Security architect who will build and operate the Networking & Security managed service in collaboration with the Networking & Security Practice Manager, Principal Architect, and Managed Services team, owning the operational build-and-run of a service designed to grow and scale.

We are seeking a Senior Director of Networking & Security to lead and scale high-performing teams responsible for enterprise networking and cybersecurity services across managed services and MSSP environments.

This is a people-first leadership role with primary accountability for building, managing, mentoring, and transforming teams of network and security engineers across global delivery environments.

We are seeking a Senior Director of Networking & Security to lead and scale high-performing teams responsible for enterprise networking and cybersecurity services across managed services and MSSP environments.
Build, lead, and scale high-performance teams of network and security engineers, architects, and technical leaders
Develop structured training, certification, and career progression programs
Lead global hiring, onboarding, and workforce planning strategies
Drive organizational transformation and turnarounds for underperforming teams
Establish strong coaching, mentorship, and leadership development frameworks
Lead globally distributed teams supporting 24x7 managed services and MSSP operations (NOC/SOC alignment)
Scale delivery across multi-client, multi-region environments
Own SLAs, KPIs, and customer satisfaction metrics
Drive automation, standardization, and service delivery maturity
Oversee enterprise network infrastructure including:
Physical components (routers, switches, cabling)
Virtual networking layers across data center and cloud environments
Ensure deep expertise across network protocols, including:
TCP/IP, UDP, HTTP/HTTPS, DNS, SMTP/IMAP
Govern architecture and standards for:
IP addressing (IPv4/IPv6) and subnetting strategies
MAC addressing and Layer 2/Layer 3 segmentation
Ports and service communication models
Define and standardize network topologies, including:
Star, mesh, hybrid, and distributed architectures
Drive performance across:
Network availability, throughput, latency, and fault tolerance
High availability (HA) and redundancy architectures
Lead modernization of cloud networking, including:
Virtual networks, VPCs, hybrid connectivity, and secure segmentation
Lead SASE / SSE / ZTNA strategy and service delivery
Enable secure, identity-driven access across distributed environments
Oversee IAM (Okta, Azure AD) and Privileged Access Management (PAM)
Implement Zero Trust identity models and governance
Lead XDR / MDR capabilities and service delivery
Drive SIEM / SOAR integration, threat detection, and response maturity
Own security capabilities across:
CNAPP, CSPM, CWPP
Secure hybrid and multi-cloud environments
Align services to:
NIST, SOC 2, HIPAA frameworks
Embed compliance into managed service delivery models
Secure operational technology, IoT, and edge environments
Drive segmentation, monitoring, and risk reduction strategies
Lead DDoS protection, firewall strategy, IDS/IPS, and segmentation
Ensure proactive defense and threat containment across network layers
Own end-to-end delivery performance across networking and security services
Drive maturity in:
Incident, problem, and change management
Monitoring and observability
Lead LEAN-driven continuous improvement, including:
Process optimization and waste reduction
Standard work and performance metrics
Operational transformation across global teams
Serve as an executive leader in client engagements and escalations
Lead strategic reviews, service improvement initiatives, and roadmap discussions
Partner with sales and solutions teams to expand MSSP and networking offerings

 
Complete ongoing security awareness training and comply with company policies to the requirements section
Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
Other duties as assigned

You are a Senior Network and Security architect who will build and operate the Networking & Security managed service in collaboration with the Networking & Security Practice Manager, Principal Architect, and Managed Services team, owning the operational build-and-run of a service designed to grow and scale. 
Building and scaling high-performance teams
Leading MSSP growth and maturity
Delivering results in complex, global enterprise environments
Driving operational excellence and continuous improvement

This leader will serve as a strategic executive advisor to customers and internal stakeholders, responsible for defining infrastructure roadmaps, evolving managed services capabilities, and ensuring scalable, resilient, and cost-optimized environments. The ideal candidate brings a blend of deep technical expertise, strong business acumen, and proven experience leading high-performing engineering and architecture teams within a managed services or enterprise environment.
This position plays a critical role in expanding managed services offerings, improving service delivery maturity, and aligning infrastructure services with modern hybrid cloud and consumption-based models.  Candidate should be able to serve as a trusted advisor, with the ability to simplify complex issues and speak to C-Suite executives.  Excellent customer service skills are a must.  The successful candidate will lead managers and drive initiatives around processes, training, delivery quality, and customer service to support a growing managed services business.
Proven experience as a senior people leader managing large networking and security teams
Demonstrated success building, scaling, and transforming high-performance teams
Experience leading global delivery operations within MSP/MSSP environments
Expertise across core networking fundamentals and advanced security domains
Deep experience in:
Networking infrastructure, protocols, and architecture
SASE / SSE / ZTNA
Identity-first security (IAM, Okta, Azure AD, PAM)
XDR / MDR and security operations
Cloud security (CNAPP, CSPM, CWPP)
Compliance frameworks (NIST, SOC2, HIPAA)
OT / IoT / edge security
DDoS and network protection strategies
Strong understanding of Zero Trust architecture and modern security frameworks
Experience building or scaling managed services portfolios and delivery frameworks.
Familiarity with automation and monitoring tools (e.g., LogicMonitor, ServiceNow, scripting frameworks).
Strong financial acumen related to infrastructure cost models and consumption-based services.
Prior experience building or turning around high-performance managed services teams
Prior experience implementing and scaling ITIL and LEAN process frameworks
Strong financial and operational acumen
Strong understanding of ITSM frameworks, operational processes, and managed services delivery models.
Experience in performance tuning, capacity planning, and large-scale infrastructure optimization.
Excellent executive communication skills with the ability to simplify complex technical concepts.
15-20+ years of experience in enterprise networking and security, with at least 10+ years in leadership roles, and at least 5+ years in people leadership roles showing increasing levels of seniority.
Prior experience in a Managed Services Provider (MSP) or consulting organization.
Prior experience leading and developing managers
Proven track record of growing a business with documented cases of close collaboration with sales executives
Experience leading global delivery operations within MSP/MSSP environments
Expertise across core networking fundamentals and advanced security domains
Proven success scaling high-performance MSSP and managed services teams
Experience building training programs and engineering career paths
Strong experience in resource planning, utilization, and service profitability
Familiarity with ServiceNow, SIEM, SOAR, and monitoring platforms
Deep LEAN experience, including:
Kaizen and continuous improvement
Waste elimination and process optimization
Standardization and operational governance
Transformation of service delivery organizations
Certifications preferred:
CISSP, CISM, CCIE, or equivalent
Cloud security certifications (AWS, Azure)
LEAN / Six Sigma