About the Job
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences th...
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Key Responsibilities
In this role, you’ll:
Create a forward looking point of view on the future of marketing and how we’ll drive success.
Define and drive global marketing strategies through actionable data and deep customer insight.
Build, mentor, and scale the marketing strategy, and data analytics team, fostering a culture of experimentation and measurable impact.
Lead quarterly/annual planning, and target setting to guide execution across all marketing functions.
Lead key marketing operational cadences to ensure business actionability needs are being met.
Partner across Marketing, Finance, and the GTM org to align go-to-market and growth strategies.
Own and Drive Marketing spend efficiencies, ROI analysis, optimization initiatives, and development of executive-ready dashboards.
Monitor emerging trends and market signals, and act as a scout for net-new growth vectors, whitespace opportunities, and competitive threats.
Required Skills & Abilities
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Bachelor’s degree in Marketing, Business, Analytics, or a related field.
10+ years in marketing strategy, data analytics, or related functions, with 5+ years of people leadership.
Expertise with analytics and BI tools (e.g., Tableau, Salesforce).
Strong communication, leadership, and cross-functional collaboration skills.
Exceptional cross-functional communication and storytelling skills.
Comfortable operating in ambiguity and fast-paced environments.
Advanced degree (MBA or similar) strongly preferred.
Experience in SaaS, tech, or high-growth environments preferred.
Certification in marketing analytics or data science is a plus.
Passion for innovation, storytelling, and customer-centric thinking.
Applications for this role are intended to be accepted until November 16th, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
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