Sr. Product Operations Manager I (Remote Eligible in Bulgaria)

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for peopl...

We're looking for a Senior Product Operations Manager I to design and own the operational systems that make our product org faster, smarter, and more aligned. You'll go well beyond executing processes — you'll redesign them from the ground up, build frameworks that scale, and influence how product leadership makes d...

You will work remotely from Bulgaria and will be reporting to the Director, Technical Programs and Ops.

6+ years of experience in product operations, strategy and operations, or a closely related field
A track record of redesigning operational processes with measurable impact — faster planning cycles, cleaner launches, better data visibility
Strong data fluency: you design measurement frameworks, not just read dashboards, and you connect operational metrics to business outcomes
Experience influencing Director and VP-level stakeholders through operational insight and well-structured recommendations
Builder mindset: you prototype and automate solutions rather than waiting for direction from the top
Deep cross-functional instincts — you've built durable bridges between product, engineering, design, and GTM
Experience with Smartsheet, Jira, Confluence, or similar tools at a systems level, not just as a user
Experience in a high-growth technology company
Business or technical degree, or equivalent experience
Legal eligibility to work in Bulgaria on an ongoing basis
Fluency in English is required

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.
BG Base Salary Pay Range
€38,500 - €47,250 EUR
 
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.