Senior Software Engineer- Video Signalling

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences th...

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

In this role, you’ll:
Design, implement, and maintain video signalling protocols and server components for real-time video calls (e.g., WebRTC, SIP, RTCP/RTP) in a highly scalable distributed system.
Collaborate with cross-functional distributed teams and various stakeholders to deliver high-performance, low-latency media experiences.
Ensure secure transmission and compliance with industry best practices (e.g., end-to-end encryption, privacy standards).
Contribute to architectural decisions and code reviews, mentoring junior engineers as needed.
Stay current with advancements in real-time communications and video technologies.
Diagnose and resolve signalling and media operational issues, with opportunities to enhance existing troubleshooting processes and tools; build tools and analytics for call quality and debugging (e.g., log analysis, packet traces).
Participate in the refinement of the team's ticket backlog, estimating work and follow Agile ceremonies. 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
5+ years experience in Java.
Experience with complex distributed systems or real time systems
Experience working in the cloud, AWS, Google, Azure
Experience with multi-threading, concurrency and asynchronous software development
Bachelors in Computer Science or equivalent experience
Support Video services as a part of on-call duties
Bonus points for experience with one of the following technologies: Rust/C++,  WebRTC, Gstreamer.