Senior Enablement Operations Manager

We are a fusion of former U.S. Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools, false positives resulting in alert fatigue, blind spots, "checkbox” security culture, c...

We’re looking for an Enablement Operations Manager to serve as the operational backbone of our enablement function. This role is responsible for ensuring our enablement programs, tools, content, and workflows are executed consistently and effectively across the field.

You'll partner closely with Global Sales Enablement, Sales Leadership, RevOps, and other cross-functional teams to bring enablement strategy to life—driving adoption, improving the learner experience, and building scalable operational processes that help our sales teams ramp faster and perform more consistently.

 
You'll partner closely with Global Sales Enablement, Sales Leadership, RevOps, and other cross-functional teams to bring enablement strategy to life—driving adoption, improving the learner experience, and building scalable operational processes that help our sales teams ramp faster and perform more consistently.
This is a hands-on role focused on program execution, systems, process improvement, and operational excellence—not sales operations or content creation.
Own the enablement calendar and coordinate the rollout of onboarding, training, certifications, and key enablement initiatives.
Manage project plans, timelines, communications, and logistics for enablement programs.
Ensure consistent execution of enablement initiatives across SDR, Commercial, Enterprise, and Channel teams.
Track program participation, completion, and adoption.
Own the administration, adoption, and operational health of enablement platforms (LMS, Gong, Letter AI, Highspot, etc.).
Develop documentation and best practices for how enablement tools support learning and seller productivity.
Partner with RevOps and IT to support integrations, user provisioning, and ongoing system improvements.
Evaluate new tools and technologies that improve enablement effectiveness.
Build dashboards and reporting to measure onboarding, certifications, training completion, engagement, and enablement effectiveness.
Analyze data to identify adoption gaps and recommend improvements.
Provide regular reporting and insights to Enablement and Sales leadership.
Continuously improve enablement processes based on feedback and performance metrics.
Partner closely with Sales Enablement, RevOps, Sales Leadership, Product Marketing, Product, and Technical teams to support successful program execution.
Coordinate cross-functional dependencies to ensure enablement initiatives launch smoothly.
Gather feedback from the field and recommend operational improvements that enhance the learner experience and program effectiveness.
Help standardize enablement processes and documentation across the organization.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. 
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

4–7 years of experience in Sales Enablement, Enablement Operations, Learning Operations, Program Management, or a related role.
Experience managing enablement programs, systems, or operations within a B2B SaaS environment.
Experience administering or driving adoption of enablement technologies (LMS, Gong, Highspot, Letter AI, etc.).
Strong program management and organizational skills.
Experience measuring enablement effectiveness through reporting and analytics.
Excellent cross-functional collaboration skills.
Familiarity with AI-powered enablement and productivity tools.
Experience in a high-growth SaaS or cybersecurity company preferred.
 
Systems thinker who enjoys building scalable operational processes.
Highly organized and execution-oriented.
Passionate about improving the learner experience and driving adoption.
Comfortable managing multiple programs and stakeholders simultaneously.
Curious, data-driven, and always looking for opportunities to improve.