About the Job
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and ...
We have expanded from voice into three main platforms:
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
Key Responsibilities
As a key member of the Talent team at ElevenLabs, you'll play a vital part in our hiring strategy and execution. This is a unique opportunity to build and power the engine of ElevenLabs through hyperscaling headcount, while ensuring our tooling and processes are efficient and scalable. You will be a key strategic partner in implementing tooling, managing cross-functional stakeholders, building metrics and dashboards, and creative problem solving to unblock hiring and hiring managers in their day to day operations. You’ll collaborate with the team to optimize workflows, analyze team progress towards KPIs, and identify and execute work towards scalable growth.
This is a high autonomy, high impact, and high growth role. You'll partner closely with recruiters and hiring managers to deliver a world-class candidate and stakeholder experience. Specifically, you will:
Become an expert in the workflows of recruiting: interview scheduling, coordination, stakeholder management, etc, and be responsible for taking them to the next level.
Design, implement and launch key, strategic Talent projects, utilizing AI, workflow automations and the latest technology.
Identify cutting-edge Talent tools, ensuring that we are constantly upgrading our Talent tool ecosystem.
Design best-in-class Talent processes and SOPs.
Help implement our Data Strategy to ensure our Talent decisions are data-driven.
Build and maintain insightful reports to surface bottlenecks and highlight opportunities to optimize our hiring funnel.
Provide coaching and guidance to hiring managers on best practices for recruitment, interviewing, and talent assessment.
Required Skills & Abilities
We’re looking for someone who thrives in a fast-paced, detail-oriented environment and is passionate about making talent operations run like a well-oiled machine.
Previous experience working within or with Talent functions.
Top-notch project management and organizational skills, and the ability to manage multiple moving parts across teams with ease.
Aptitude for quickly onboarding and mastering software in our Talent tech stack. Past experience with data, building metrics dashboards, and working with Ashby is a plus.
Technical ability to code or vibe-code solutions yourself.
Strong stakeholder management experience - you know how to build trust and collaborate with cross-functional leaders.
A process-driven mindset; ideally with experience in creating, improving, or automating workflows.
Previous experience working with Ashby (our ATS).
If you enjoy working in a fast-paced environment, making data-driven decisions, and driving business impact, this could be a great fit.
