Product Manager, Core Experience

We started as operators ourselves. That's still how we think. In just over 5 years, we've helped 700+ operators across the globe process more than £150m in automated payments, with customers seeing an average of 32% business growth. We're a fast-moving team ahead of where the industry is going. If you want to work o...

We have a strong product team, great engineers, and a growing product. The bottleneck isn't ideas or execution capacity. It's people who can hold the full picture at once.

What the business needs, what the customer actually experiences, what's technically feasible, what to cut when time is short, and knowing when to slow down. Making good calls across all of it. That's the job.

Own a problem space end-to-end, from understanding the customer need to something live in the product
Work across both sides of the experience: operator back office and end-customer storefront
Work directly with engineering leads. Close collaboration, not handoff
Make scope calls. Know what to cut, what's fundamental, what can wait
Work with or without a designer, depending on the problem. What matters is the outcome
Stay close to customers, talk to operators, understand how they run their businesses, bring that into every decision
Shape how we work. The process isn't fixed. If something's slowing things down, fix it

Real product experience at a SaaS company. You've owned features or problem spaces end-to-end and shipped things people use. Roughly 2+ years, though we care more about the evidence than the number
A builder by instinct. You make things: side projects, tools, a company you tried to start. We'd rather see someone who ships than someone who only plans
You may have come from design, engineering, or somewhere else entirely. Designers and people who've started their own things tend to do well here
Great product taste. You can tell the difference between a solution that works and one that just ships
You don't need everything defined to make progress. You define it yourself
Strong enough on design to contribute or push back, which matters a lot on a surface this UX-heavy
You use AI as a natural part of how you think and work. Not waiting to be shown how
You need a detailed brief before you can start
You've only ever worked inside someone else's process and haven't shipped anything of your own
You think good product work stops before it ships
You go quiet when a problem is ambiguous instead of pushing into it