Vet Clinic Implementation Associate

Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. Our suite of platforms features a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system. More than 25,000 hospitals across...

We are modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors in Silicon Valley, New York and Miami, Vetcove is a fast-growing, mission-driven company. We are searching for talented and...

The Vet Clinic Implementation Associate at Vetcove is responsible for overseeing the end-to-end management of the large scale projects that enhance the customer experience for our users, and streamline processes. This role will be client facing as the point of contact for our external partners throughout the entire ...

Effectively communicate with the team and all stakeholders to set priorities, ensure that project milestones expectations are met, and determine team member expectations across departments as well as communicating directly with executives and leadership teams to provide progress updates
Develop project plans and timeline to ensure that team members understand the expectations
Identify areas where team members are needed to ensure that project milestones and deliverables are completed according to the schedule
Collaborate cross-functionally with leadership to define processes and milestones, and ensure we are on track to complete by our intended launch date
Provide project updates on a consistent basis to various stakeholders
Assign project tasks based on creative team members' individual strengths, skill sets, and experience levels
Understanding business goals and connecting them with prioritization of incoming project requests
 
Must have previous experience either working directly in a veterinary clinic OR working directly with clinics implementing new veterinary software
Experience in managing different types of projects that involve developing partnership plans, preparing for integrations with 3rd parties, and strategizing for new feature and product launches
Excellent organization and time management
Excellent communication and interpersonal skills
Experience building roadmaps, project plans and timelines with strong attention to details
Humility and willingness to roll up sleeves and take ownership of clearing any obstacles the team faces
Experience working effectively in a heavily cross-functional, fast-paced environment
Ability to hold others accountable for deliverables against tight timelines